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Fifty-five percent of our State of the Industry 2015 survey respondents have recently changed their business model to increase profitability, gain new clients and be more competitive. Five of our respondents share their stories.
By taking risks, going outside their comfort zone and reinvesting in their laboratory, Greg and Diane Nash, Owners of Nash Dental Lab, have managed to thrive in an ever-changing laboratory market.
- October 2014
“It’s people who make the difference, so my business philosophy is based on taking care of the staff first. If you do that, I believe everything else will come naturally,” says Jayme Hong, CEO and Chief Rainmaker at IDOC.
- September 2014
Nearly three quarters of respondents to LMT’s exclusive 2014 Wage Survey have taken cost-cutting measures related to personnel in the last two years, citing unpredictable workflows, pricing pressure from dentists and other low-cost labs, and an increase in business costs.
- May 2014
- April 2014
Owner: Warren Rogers
Knight Dental Group considers its employees so valuable, they’re included in the company’s mission statement: “Our employees are one of our most precious resources; we will treat them with respect and provide a state-of-the-art facility with continuing education and a quality-centered environment.”
True to its word, the lab provides the latest equipment and materials in its sparkling, 23,000-sq-ft facility as well as top-notch training. In addition to bringing speakers in house eight times a year, managers create individualized...
- March 2014
Owner: Curt Gardali
“I’ve been at this lab for eight years and am still excited to get up and go to work to try and make a difference in our patients’ lives. As an artist, it has been a great place for me to develop my skills and knowledge. The owner of the lab, Curt Gardali, is one of the most inspiring people I have had the honor to apprentice with. His knowledge in the field of dental technology continues to humble me.
We have employees who have been with us for over 50 years and still love coming to work. Our laboratory is very modern, clean, and comfortable...
Owner: Jeff Paulen
“When I think ofall the reasons why New Image Dental Laboratory is a great place to work, it comes down to the Owner, Jeff Paulen, and his family. The Paulens are committed to helping us be the best we can be in our industry. They help us improve our skills by paying for all of our training at both on- and off-site courses and always make sure we have whatever we need to do our jobs in a healthy, clean, safe and secure environment, whether it’s new equipment, additional training or hiring staff. Working at New Image has enriched my life. And...
Owners: Barry Lampert, CDT; David Lampert, MBA; Steven Lampert
“From his early days as a lab owner, Barry Lampert, CDT, trained and nurtured his staff in a way that is quite unique. He respects his technicians and believes they are his greatest asset. The fact that the majority of employees have been here for decades—some for over 40 years—is testament to his commitment to them.
The second generation of Lamperts—namely Barry’s sons, David and Steven—have brought a new level of integrity, compassion and insight into business development....
Headquartered in Newport Beach
Owner: Jim Glidewell, CDT
2,375 employees at four locations
Working at Glidewell is like being part of an exclusive club: technicians get members-only, no- and low-cost benefits they wouldn’t have access to anywhere else.
Case in point: Health and wellness is a priority and, in 2012, Glidewell opened the GlideWELLness Center located on its campus in Irvine, CA. The center includes an 4,100-sq-ft gym with cardio equipment, weights, fitness classes and a meditation room; a private, walk-in health clinic that offers reduced co-payments; and massage therapy where...
Owner: Greg Thayer
Ever wish you had an extra day in the week to run errands, go to appointments, spend time with family or just chill out? The employees at Thayer Dental Laboratory have just that thanks to the lab’s four-day workweek adopted in 2005.
“Ninety-five percent of our technical personnel work four, 10-hour days and that provides them with a better balance for their personal life to enjoy hobbies, interests or time with children,” says Lab Administrator Robert Gitman. The laboratory compresses its turnaround times to meet delivery dates...
- February 2014
Many laboratories create esthetic restorations, but some owners and their teams are lucky enough to work in facilities that are as beautiful as the work they create.
- December 2013
LMT attends the DLOAC CAD/CAM Expo and Symposium to bring you
the latest developments in digital dentistry. The theme? Automation continues to streamline, simplify and improve...
Read More 5 minute read
- November 2013
Last year, Bob Iuliano, CDT, invested about $80,000 in CAD/CAM equipment—and he hasnât looked back since.
- October 2013
Childhood friends team up to grow Canadian laboratory from $1.4 million to $7 million in sales.
Christian Saurman, Vice President, New England Orthodontic Laboratory (NEO), Wilmington, MA, has implemented tools on his website to make case submission simple.
It's time to get involved in social media: it's free, it's easy, and more and more of your competitors are doing it.
- May 2013
For nearly a decade, the North Carolina Missions of Mercy (NCMOM) has been serving dental patients in need. In 2012 alone, it provided free dental treatment to over 9,000 of the state's underserved residents.
Despite the fact that many lab owners have been feeling the effects of the economy in many areas of their businesses, the majority of respondents to LMT's latest survey say the implant department isn't one of them.
Read More 5 minute read
- March 2013
- February 2013
Last month, Dental Arts Laboratories (DAL) launched DAL DT Technologies, a new division that is solely dedicated to the development and service of CAD/CAM technology and other subcontracting services to laboratories.
Read More 4 minute read
From consistency and good service to referrals and successful seminars, these tips and techniques help you maintain the relationships you have and find the customers you want.
Read More 9 minute read
- January 2013
From new ways to digitize workflows to product launches and enhanced equipment and software, the DLOACâs CAD/CAM Expo and Symposium was the place to be to learn about the latest in digital technology.