A Look Inside Ten Home-Based Laboratories: Home-Based Owner Has Built-In 'Staff'

LMT Communications, Inc. · Home-Based Labs · Labs & Profiles · Jun 2012

CJ Bigsby, Sage Dental Arts, Young, AZ

Age: 39

Years in industry: 13

Lab opened: 2009

When CJ Bigsby decided to leave his job as a technician and open a laboratory in his home in 2009, it was mostly because of time. "In my experience, many labs are more concerned about volume than esthetics. I was tired of high-production environments and wanted to have ample time to spend on each crown," says Bigsby, Owner of Sage Dental Arts, Young, AZ.

That's a bit ironic since—as the father of eight, most of whom are home-schooled by his wife—the last thing Bigsby has is ample time. But it turns out that he has struck the perfect balance between focusing on high-end esthetics and being a regular part of his children's day.

For example, being at home allows him to step out of the lab to answer a question about what the kids are studying or even administer a spelling test while he works. "Since we're all at home during the day, we have a lot of interaction and my work and home life are very integrated," says Bigsby. "But I also put in a lot of hours because I handle everything, from waxing to final glaze. I thoroughly enjoy every step, though, and right now don't want to give up that power by hiring someone else."

Luckily he does have some help: his wife handles billing, his two oldest sons (14 and 16) pour models, his 12-year-old helps with shipping, and his five- and seven-year-olds assemble crown boxes. "The kids really enjoy watching me work. Maybe they'll stick with it down the road—they are all very artistically talented—but I don't want to push them into it."

If some of the kids do grow up to become technicians, one thing is for sure: they will learn to build porcelain. "I am implementing technology and already have a scanner, but I don't think I'd ever go all-digital. I'm a firm believer that you have to layer porcelain in order to achieve optimum esthetics," he says.

One other change Bigsby won't make: moving the laboratory away from home. "If I should decide to grow the business, we would build something on our property. I never want to be more than 10 steps away from the house."

Be sure to check out the profiles below of 9 other home-based laboratories whose owners are proud of their businesses and eager to show off their facilities.

One Technician, Three Hats

Technician Turned Do-It-Yourself Marketer

Rural Location, High-Tech Operation

Second Career Offers New Lease On Life

Capture Dental Arts: Combining the Challenges of Motherhood and Entrepreneurship

Old-Fashioned Style With a Dash of Digital

Empty Nester Finds New Use For Extra Room

'I've Really Got It Made'

Active Nature Lover Relishes Working at Home

© 2013 LMT Communications, Inc. · Articles may not be reprinted without the permission of LMT

About the Author
LMT Communications, Inc.

Newtown CT, United States

Business Strategies for Dental Lab Decision-Makers

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