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LMT profiles 40 young men and women who were nominated to be part of this special coverage due to their...
Born and trained in Germany, Thomas Sing is the youngest member of the world-renowned Oral Design Group, established...See more in 1982. The Group is comprised of almost 100 highly skilled technicians worldwide who are hand picked by Founder Willi Geller and devoted to teaching and practicing the highest level of esthetic, functional dentistry. For Sing, who was named a member this year, the Oral Design Group is like a family, with all the members sharing their skills, experience and passion for dental technology. "All over the globe, Oral Design members form connections and inspire each other to help patients," he says. "Dental esthetics is more than making teeth; it's about reestablishing shapes, colors, traits that once were part of a personīs identity to help restore this integrity and self esteem." Sing, also a talented pianist, is artistic by nature and always knew he would have a creatively demanding career. Early on, he was largely self taught, learning ceramic layering through books, watching lectures and as he says, "many, many mistakes." He's won several international dental competitions and in 2008, he became a Master Dental Technician, graduating from the Master School for Dental Technology in Munich. "The school system for dental technology in Germany is great!" says Sing. "We learned absolutely every step—anatomy, physics, chemistry and material science—all of which are so important. How can you create the optimal occlusal surface without knowing the theory of bones and anatomy?" In 2009, he moved to Boston to be a visiting lecturer for the Post Doctoral Program for Prosthodontics at Tufts University of Dental Medicine and work for Drs. Kenneth Malament, Dan Nathanson, Hans-Peter Weber and Mo Taheri in their Boston Prosthodontics Dental Group laboratory. This year, he transformed that laboratory into Oral Design New England. Sing loves dental technology because "every day is different, as is every case. This field is not always easy but I never gave up and I've been very lucky. I couldn't imagine doing anything else."
Hollie Spencer joined New West Dental Ceramics shortly after high school graduation and has climbed through the...See more ranks, from the training department to her current position of Production Manager in just 10 years. She oversees the scheduling and metal departments; assists the General Manager, Terry Town, with production; and regularly interacts with and mentors the 130 technicians in the lab. "Hollie has great business sense. She has the ability to focus on production and quality while at the same time balance relationships between technicians and support staff. She has a business maturity that is usually acquired after many more years of experience," says Town. Spencer attributes that business sense and her work ethic to her father, a single parent who is also a successful businessman. "He has always been in leadership positions and takes great pride in his work. I always strive to achieve the same sense of professionalism, drive, success and commitment to my work as he has displays. He is an outstanding role model for me." Good communication, a positive attitude and being assertive yet compassionate are the qualities she believes are essential for being a good manager. While she sometimes misses working at the bench, she loves her role as manager. "I love being a leader, setting an example and guiding people in a positive direction and making sure work is flowing smoothly. If you have the drive and motivation, the sky is the limit," she says.
Fabricating and matching anterior cases is challenging enough, but ceramist Alwyn Naraine does it in a matter of...See more hours. An in-house technician at Gallery 57, a New York City-based dental practice, Naraine specializes in all-ceramic implant restorations and same-day smile makeovers using CAD/CAM technology. He's known for his dead-on color matching and attention to detail, but equally important are his "people" skills. "Alwyn has to work extensively with our patients in order to deliver excellent veneers and crowns in just a few hours. In addition to tremendous technical skills, he has an easy-going, yet confident manner that patients trust and respect," says Dr. Andrew Koenigsberg of Gallery 57. "You have to know how to communicate technical considerations to the patient but you also have to know how to listen to them."- Alywn Naraine Working directly with patients is why Naraine feels he's found the perfect position. "I've worked in some laboratories where you do the same thing over and over again and never get to see the patient," says Naraine, who began his career in 2004 and graduated from the New York City College of Technology in 2008. "I have the opportunity to see the results of every single case; having the patients tell me how pleased they are is what I look forward to every day." But for Naraine, it's not just about the gratification of seeing the final result; rather, his goal is to make patients feel they are involved in the process of creating their new smiles. "You have to know how to communicate technical considerations to the patient but you also have to know how to listen to them," he says. "It's comforting for them to discuss their expectations with the person who's going to actually make the restorations." Naraine's ability to convey technical information and his friendly, affable demeanor are also befitting to his newest role: technical educator. Naraine teaches at CAD/CAM Excellence, an education center affiliated with Gallery 57 that offers CAD/CAM courses for both technicians and dentists. "Since starting to work with CAD/CAM in 2005, I've really focused on using the technology to perfect form, function and fit and I enjoy sharing that knowledge," he says. "Lecturing helps me to continue to raise awareness of the possibilities of digital dentistry."
The Daily Bite
1. Inconsistent quality/Technical problems
2. Poor relationship/Poor communication
3. Delayed turnaround time/Late cases
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