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Newtown CT, United StatesBusiness Strategies for Dental Lab Decision-Makers
In This Article
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Paul Simpson
Owner
About This Series
40 Under Forty
LMT profiles 40 young men and women who were nominated to be part of this special coverage due to their...
Related Articles
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Thomas Sing: the Youngest Member of the Prestigious Oral Design Group
Born and trained in Germany, Thomas Sing is the youngest member of the world-renowned Oral Design Group, established...See more in 1982. The Group is comprised of almost 100 highly skilled technicians worldwide who are hand picked by Founder Willi Geller and devoted to teaching and practicing the highest level of esthetic, functional dentistry. For Sing, who was named a member this year, the Oral Design Group is like a family, with all the members sharing their skills, experience and passion for dental technology. "All over the globe, Oral Design members form connections and inspire each other to help patients," he says. "Dental esthetics is more than making teeth; it's about reestablishing shapes, colors, traits that once were part of a person´s identity to help restore this integrity and self esteem." Sing, also a talented pianist, is artistic by nature and always knew he would have a creatively demanding career. Early on, he was largely self taught, learning ceramic layering through books, watching lectures and as he says, "many, many mistakes." He's won several international dental competitions and in 2008, he became a Master Dental Technician, graduating from the Master School for Dental Technology in Munich. "The school system for dental technology in Germany is great!" says Sing. "We learned absolutely every step—anatomy, physics, chemistry and material science—all of which are so important. How can you create the optimal occlusal surface without knowing the theory of bones and anatomy?" In 2009, he moved to Boston to be a visiting lecturer for the Post Doctoral Program for Prosthodontics at Tufts University of Dental Medicine and work for Drs. Kenneth Malament, Dan Nathanson, Hans-Peter Weber and Mo Taheri in their Boston Prosthodontics Dental Group laboratory. This year, he transformed that laboratory into Oral Design New England. Sing loves dental technology because "every day is different, as is every case. This field is not always easy but I never gave up and I've been very lucky. I couldn't imagine doing anything else."
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Brad Stevenson: Bringing New Life Into Family-Owned Lab
In just two years, Brad Stevenson has made significant changes at Stevenson Dental Technology, Inc., a full service...See more lab in Crystal River, FL, owned by his parents, Tim and Linda Stevenson. He's established a CAD/CAM department and stepped up the lab's marketing efforts, including creating a Facebook page and website, through which the lab gained three new clients; updating its promotional materials; and enhancing its sales effort with face-to-face sales calls. "Recently when I stopped by a new dental office to pick up its first case with us, the office manager mentioned that my wonderfully friendly son stopped by so the dentist decided to give us a try," says Linda. "Brad has brought new life to the lab. His youth and fun personality add so much to our work day. The profession needs more young people like him!" Having grown up in the lab, the family business is close to Brad's heart. He earned a degree in geology from the University of Florida and returned to the lab after graduation. In 2011, he won the NADL's Pillar Scholarship and is awaiting the results of his final exam to become certified in removable prosthetics. He loves his job because of the creativity and artistry involved and the fact that "there's a physical product as a result of my labor. It's very rewarding. Working in the lab doesn't feel like work."
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Hollie Spencer: a Managerial Maven
Hollie Spencer joined New West Dental Ceramics shortly after high school graduation and has climbed through the...See more ranks, from the training department to her current position of Production Manager in just 10 years. She oversees the scheduling and metal departments; assists the General Manager, Terry Town, with production; and regularly interacts with and mentors the 130 technicians in the lab. "Hollie has great business sense. She has the ability to focus on production and quality while at the same time balance relationships between technicians and support staff. She has a business maturity that is usually acquired after many more years of experience," says Town. Spencer attributes that business sense and her work ethic to her father, a single parent who is also a successful businessman. "He has always been in leadership positions and takes great pride in his work. I always strive to achieve the same sense of professionalism, drive, success and commitment to my work as he has displays. He is an outstanding role model for me." Good communication, a positive attitude and being assertive yet compassionate are the qualities she believes are essential for being a good manager. While she sometimes misses working at the bench, she loves her role as manager. "I love being a leader, setting an example and guiding people in a positive direction and making sure work is flowing smoothly. If you have the drive and motivation, the sky is the limit," she says.
The Daily Bite
The vast majority—91%—of full service laboratories offer implant services, followed by 77% of C&B labs and 44% of removable labs.
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