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Craig Nelson, CDT, is the Senior Technical Manager of Scientific and Clinical Affairs for Heraeus Kulzer....See more He studied commercial art at Utah College and obtained an Associate of Applied Sciences in Dental Laboratory Technology at Texas College in Waco, TX. Nelson opened his first laboratory in Phoenix,...
One-on-one interaction is a higher priority than ever before now that the economy has exacerbated the price-cutting phenomenon, according to LMT’s 2012 Fee Survey. To enhance customer relationships, respondents are offering more client education, joining study clubs and finding opportunities just to get more "face time" with their dentists.
LMT Original Research © 2015
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