Andrew Maples, BS RDT asked about Lewis Sharp, CDT's article
Having written the majority of the text and providing the screen shots why am I not sited in the online article?
MarketingThe primary objectives and responsibilities of an outside vs. inside sales rep differ and so do their compensation packages. Nick Azar offers average salary... Read more
Jack Jabbour Bob Maccario, MBA, looks at this new trend--focused on how a patient's oral health impacts his overall health--and how you can tap into it by educating your... Read more
Four laboratories share their strategies for showing current and prospective clients alike they are much more than just a crown in a box. Read more
In just four years, Michaelangelo Dental Studio, Tujunga, CA, has grown from a staff of two to 10 and sales have increased 425%. Find out how. Read more
Sponsoring continuing education programs can have a significant impact on client retention and acquisition, customer engagement, cross selling and business growth. Read more
While not everyone sees their sites as a new-business generator, many owners are taking a "build it and they will come" approach. Read more
Eric Fisher Many laboratories are deeply discounting their prices due to the challenging economy. Robert Maccario, MBA--a business manager for dentists--explains why... Read more
John Donnelly When it comes to your clients, no news is not necessarily good news. Mark Murphy, DDS, FAGD, offers tips for staying in touch. Read more
John Donnelly Customized delivery vehicles are becoming a hot, direct-to-consumer marketing strategy. Read more
Having an on-staff dentist gives these two laboratories a unique competitive advantage. Read more
A reaction against the hagglers who do it because they don't have fair trade in mind. Read more
Eric Fisher Confronted with daily reports of a declining economy and mired in the unpredictability of what it means for their businesses, it's not surprising that... Read more
With many of their clients nearing retirement, lab owners target younger dentists to ensure steady workflow. Read more
Can technicians and dentists tell the difference between a $25 crown and a $325 crown? The answer, for the most part, is "no!" according to an exclusive LMT research study. Read more
You know what they say: you never get a second chance to make a first impression. Here are five ways to cultivate loyalty and make sure first-time customers become long-term clients. Read more
In the Crown Experiment, our dentist-consultant who sent out the impressions was a first-time client to these laboratories. Talk about not making a good first impression! Read more
Strategies for enhancing your public speaking skills and creating powerful presentations. Read more
As of September 2006, more than 5,000 dentists in the U.S. have purchased chairside CAD/CAM systems and are fabricating more restorations in-house. Read more
The company takes its NobelSmile concept direct to the public with a 30-second, image-focused television commercial airing during high-profile news and talk shows. Read more
Cutting-edge technology is giving laboratories a more cost-effective way to bring big names right into their facilities for dentist-client education. Read more
Strategies for marketing your laboratory's services and standing out from the competition. Read more
CDs are a dynamic method of capturing the dentist's time and precious attention and getting your marketing message out to potential clients. Read more
Dental laboratories take client relationships to a whole new level by providing continuing education opportunities that combine work and play. Read more
Producing a CD can be extremely cost effective Read more
They say you can't judge a book by its cover, but the fact is that we often do. So what does your laboratory's packaging say about the work that's inside? Read more
Thanks to television shows like Extreme Makeover, The Swan and A Makeover Story, consumers are more aware than ever about ways they can enhance their appearances,... Read more
As many as 75% of all small businesses have an on-line presence, and you can count a growing number of dental laboratories among them. Read more
If you're looking for new business, it's time to get personal. An in-person sales call presents an ideal opportunity to customize your message for each... Read more
How to work your way around concerns shared by dentists when it comes to switching labs Read more
Referrals are a powerful way of getting new business, but when it comes to fueling the growth of your laboratory, there's nothing like getting active. Read more
To determine how well dentists and laboratory owners/managers understand each other, LMT surveyed both groups. Read more
LMT surveys dentists and owners/managers to rank the challenges they experience in their own businesses... Read more
Understanding your dentist-clients' needs is paramount to creating an effective marketing plan. Read more
Laboratory owners who have wrangled with difficult clients say it is clear that ending the relationship is crucial to the well-being of your business-and to your peace of mind. Read more
How to recognize difficult clients before you start working with them. Read more
A look at a California laboratory that was "made over" into a thriving business with top-tier pricing and services Read more
Their story illustrates how you can use basic marketing rules to get results. Read more
Laboratory owners are using a variety of innovative strategies--from digital business cards to dentists on staff--to effectively market their laboratory's... Read more
By trademarking their products, laboratory marketers are creating a demand for a product only they can deliver. LMT offers tips for developing a brand... Read more
As substandard service runs rampant in today's culture, it's a good time to reevaluate your own service efforts Read more
When you're faced with a client who can't be satisfied and won't recognize when you've extended yourself, you have to consider whether or not he is a good "fit" for your business. Read more
Handling telephone calls with courtesy and tact is a vital factor in building goodwill and a customer-focused reputation. Read more
From testimonials from your dentist-clients to study clubs and Chambers of Commerce, LMT Live! 's 2000 program in Chicago highlights six ways to reel in... Read more
LMT took a trip through cyberspace to learn how laboratories are using their websites as resourceful marketing tools Read more
Innovative laboratory owners are educating the public about the dental laboratory industry through coverage in local newspapers. Our report includes helpful... Read more
As part of our 1999 Public Awareness Campaign (PAC), LMT looks at the various ways laboratory owners are educating the public about specific dental restorations... Read more
Newsletters are an effective way to educate dentist-clients, announce new products, explain techniques and share industry news. Read more
Tips for putting your newsletter on line Read more
Whether your laboratory is evaluating its current newsletter or just starting out, keep these tips in mind Read more
Some laboratory owners are hesitant to add print advertising to their marketing mix because of the cost. However, with research, planning and patience,... Read more
If your laboratory routinely uses a particular product and you are interested in keeping your advertising costs down, co-op ads may be an ideal option. Read more
When looking for an agency or designer, interview prospects just as thoroughly as you would potential employees. Read more
Public Relations: Promoting Your Company Without Big Bucks Read more
Some recent trends that have further strengthened the orthodontic market Read more
Now more than ever, laboratory owners are stepping into the role of educator to their clients. Read more
Jenna Grams
Patti Glendinning
Eric Fisher Loyalty rewards programs are an effective way to maintain strong relationships with your top clients, encourage their repeat business, optimize cross-selling... Read more
Benita Soni, CDA
Molly Hazelrig