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Written By
Frank Munzenmayer, CDT
Technical Education ManagerFrank Munzenmayer, CDT, Technical Education Manager at Cendres+Métaux USA, has an...
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In This Article
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Cendres+Metaux USA
Plainville MA, United States
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Fans
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Tay Harvey
COO
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Renata Budny, CDT
Assistant Professor
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The Daily Bite
“There are two components to quality: conformance quality is the technical aspect of any business and perceived quality is the customer's perspective of the business. You build your laboratory on conformance quality but market the perceived quality.” – Robert Maccario, MBA, Professional Management Science
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