In our industry, where the economic barriers to entry are relatively low, it’s all too common to hear stories about employees leaving a lab and then winning that lab’s customers, or worse, other staff members. Of course, from the lab owner’s perspective, the former employee didn’t win the customer or staff member; in his mind, he was stolen!
Like some of you, we too have been...
- September 2014
- April 2014
Lake Forest, CA
Owner: Mike Hill
Many labs call themselves“studios” but Mike Hill, Owner of 6-11 Dental Studio, makes sure his lab lives up to the name. Treating his technicians like artists is his number-one priority in his employee-centric laboratory.
To inspire creativity and productivity, each ceramist’s work area is a spacious 12' by 12' and set up like an individual...
- February 2014
- September 2013
Several years ago we received a case that sparked a complete shift in the way our lab is run. A doctor asked us to make two zirconia crowns for a 17-year-old girl. The crowns were to replace teeth #8-9 and the prescription specified that the length of the centrals be 18mm long! We called to clarify the instructions and the doctor confirmed that the patient had a standard bite, nothing was out of proportion...
- April 2013
In the latest installment of Barry D. The Lab Guy, Laboratory Owner Mike Hill explains his strategies for protecting the bottom line.
- February 2013
New in LMT: Laboratories often experience the same problems on a daily basis but rather than grumble about them, Mike Hill, President of 6-11 Dental Studio, Inc., decided to take a humorous approach. He started sketching cartoons related to real-world laboratory situations and writing commentary to explain how he handles the problem. Hereâs the first installment of this new LMT Series.