• AmericaSmiles
  • Friday10:00am - 11:30am
    AmericaSmiles® Network Annual Membership Meeting

    Gold Coast · West Tower, Bronze Level

    The AmericaSmiles Network annual meeting discusses program specifics, year in review for 2015 and the direction for 2016. Keith Crittenden covers the ACDLA-certified and warranty program, off-setting the...

  • Whip Mix Corp.
  • Saturday8:30am - 10:00am
    Beginning the LEAN Process in the Digital Setting

    Skyway Meeting Room 272 · East Tower, Blue Level

    Both clinical and laboratory settings have  benefitted from the use of LEAN Principles in their day-to-day production operations. Now that many are introducing digital processes into their settings,...

  • GC America, Inc.
  • Friday10:00am - 10:50am
    Bread and Butter Management: How to Thrive in a Survival Mode Business

    Plaza Ballroom B · East Tower, Green Level

    Al and Barbara Hodges, CDT, DTG, share their 25+ years of lab management experience and explain how to not only survive in the difficult lab profession but turn it into a thriving, debt-free business.

  • DAL DT Technologies
  • Friday2:00pm - 3:00pm
    Saturday11:00am - 12:00pm
    DAL DT Technologies Partner Program

    Lakeshore Meeting Suite: Randolph · East Tower, Bronze Level

    Alex Thomas explains the DT Partner Program and how it can help your lab succeed. Learn about the support, training and continuing education on materials and equipment, and meet a current DT partner who...

  • SafeLink Consulting, Inc.
  • Friday1:30pm - 2:30pm
    3:00pm - 4:00pm
    Saturday1:30pm - 2:30pm
    3:00pm - 4:00pm
    Emerging Infectious Diseases and the Dental Laboratory

    Skyway Meeting Room 265 · East Tower, Blue Level

    Approximately one to three new human infectious diseases are identified each year; others are re-emerging and even more have developed resistance to treatment, making infection control more important than...

  • Saturday8:30am - 9:30am
    FDA, Implants/Abutments and Audits

    Skyway Meeting Room 260 · East Tower, Blue Level

    NADL Executive Director Bennett Napier, CAE, covers the issues surrounding FDA compliance, FDA guidance and how it impacts laboratories seeking to mill implants in-house. He also covers what FDA-related...

  • CAP
  • Friday1:00pm - 2:00pm
    Saturday1:00pm - 2:00pm
    Fulfilling the Mission of "Helping Labs Thrive"

    Comiskey · West Tower, Bronze Level

    CAP has established five categories and related initiatives to help labs thrive, including both business and technical opportunities. Bob Cohen, CDT, covers each category and how CAP can help you become...

  • Practical Process Improvement
  • Saturday11:15am - 12:15pm
    Improve Productivity with 10 Simple Actions

    Skyway Meeting Room 261 · East Tower, Blue Level

    Learn 10 simple actions you can take to increase productivity in your lab. Bob Yenkner shows how they can be done on a “low-cost/no-cost” basis that uses your employees skills and knowledge....

  • Preat Corp.
  • Saturday1:00pm - 4:00pm
    Managing the Modern Dental Lab Profitably: Vision, Strategic Planning and Key Performance Metrics

    Lakeshore Meeting Suite: Michigan A · East Tower, Bronze Level

    A measurable, systematized approach to marketing, client retention, pricing and sales will help your lab become less stressful and more profitable. Dr. Mark Murphy discusses creating a vision-driven, customer...

  • GC America, Inc.
  • Friday4:00pm - 4:50pm
    Successful Smile Design Communication and Protocol

    Plaza Ballroom B · East Tower, Green Level

    Executing the perfect smile starts with clear communication between dentist and ceramist. In order to achieve predictable and functional results when doing comprehensive restorative cases, guidelines and...

  • Business Development Associates
  • Saturday10:15am - 11:15am
    What Is Your Lab Really Worth: Lab Valuation 101!

    Skyway Meeting Room 261 · East Tower, Blue Level

    Chuck Yenkner, MA, introduces you to the issues/concepts involved in valuing your business and answers the question “what is my business worth?” Learn what you can do to maximize value and...

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