An experience dental laboratory Head Technician and owner skilled in prosthodonics specialties. Technically skilled with 34 years of fabrication of dental appliances.
Sole proprietor for a company which faborcates dental appliances; including Orthodonics and Implants; overdenture and implant bars requiring special attachments. Responsibilities including business development. accounting, product delilery and customer service.
Implemented training courses for new Journey Technicians syllabus . Diagnosis alignment and arrangement maxillary and mandibular arches. Tretmaent planning or oral function, appearance and comfort. Solutions and alternative opptions ; cross-bite ,un-even balance of occlusion.
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“There are two components to quality: conformance quality is the technical aspect of any business and perceived quality is the customer's perspective of the business. You build your laboratory on conformance quality but market the perceived quality.” – Robert Maccario, MBA, Professional Management Science
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