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Dan O'Rourke · Owner, President
I have been recently named to the faculty of Integritas. A continuing education program that teaches...(more)
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The Daily Bite
“There are two components to quality: conformance quality is the technical aspect of any business and perceived quality is the customer's perspective of the business. You build your laboratory on conformance quality but market the perceived quality.” – Robert Maccario, MBA, Professional Management Science
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