-
Maribeth Marsico wrote an article
Cc: 6 peopleNabil Elmasri, CDT
Shaun Keating
David Nunnally, CDT
Gregory Thayer, CDT
Don Warden
Andy WoodsWith many of their clients nearing retirement, lab owners target younger dentists to ensure steady workflow.
How to Age-proof Your Customer Base
Maribeth Marsico · Other · Sep 2008>Greg Thayer knows what it means to have loyal clients. Owner of Thayer Dental Laboratory, Mechanicsburg, Pennsylvania, he still retains 20 of the original 24 customers he had when he opened his laboratory 30 years ago. But Thayer also knows the danger of relying on long-time customers for the bulk...
Work Info
Cedars Dental Lab
Owner/Manager · Lab Owner · Orlando, FLInterests
LAB DAY Attendance
- May4-5
LAB DAY West 2012
May 4th - 5th, 2012 · Hyatt Regency Orange County - Apr7
LAB DAY East 2012
Saturday Apr 7, 2012 · Grand Hyatt New York - Feb24-25
LAB DAY Chicago 2012
February 24th - 25th, 2012 · Sheraton Chicago Hotel & Towers
See AllNabil's Recent Activity
The Daily Bite
“There are two components to quality: conformance quality is the technical aspect of any business and perceived quality is the customer's perspective of the business. You build your laboratory on conformance quality but market the perceived quality.” – Robert Maccario, MBA, Professional Management Science
LMT Original Research © 2010 - 2013





