Dental Technician since 1992. Trained in the military. Worked and refined my craft in commercial dental labs from 1998 until 2010. Joined the Veterans Administration at the Minneapolis VA Medical Center. Now proudly serving in the Veterans Administration as the Head Crown and Bridge technician in the West Palm Beach Veterans Medical Center.
“There are two components to quality: conformance quality is the technical aspect of any business and perceived quality is the customer's perspective of the business. You build your laboratory on conformance quality but market the perceived quality.” – Robert Maccario, MBA, Professional Management Science
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LMT Communications delivers the business strategies, information, dental laboratory news and education that dental laboratory decision-makers need to succeed. Through LMT Magazine and our LAB DAY shows, LMT works to advance excellence in dental technology, enhance the products, services and communication of dental technicians, and give dental laboratory owners and managers the tools they need to flourish. Learn More »