LMT Communications, Inc. wrote an article
As substandard service runs rampant in today's culture, it's a good time to reevaluate your own service efforts
> You may think you're service-oriented—you may indeed be service-oriented—but is that how your clients see you? When you're working at full tilt, it's hard to step outside of the box and think about how your clients perceive the service they get from your laboratory. You provide a consistent...
- FebFebruary 24th - 25th, 2012 · Sheraton Chicago Hotel & Towers
The Daily Bite
According to LMT's 2013 Dentist Survey, lab owners are sometimes hesitant to raise their fees, fearful of losing the account. Yet 53% of dentists surveyed feel itís reasonable for a laboratory to increase prices once a year by an average of 3.3%. Twenty-nine percent think an increase—an average of 4.6—every two years is more acceptable.
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