Janet Jones, CDT, is the Technical Consultant for Ivoclar and Ardent, Inc. and teaches educational courses for the Wieland Zenostar Zirconia. She earned her AAS degree in Dental Laboratory Technology in Lexington, KY, and has been a CDT over 30 years. Jones owned and operated her own lab in North Carolina...
Cross selling your services to existing customers—rather than getting new business from new accounts—is easier because they already know you and your work and they’re more likely to be enticed to try your other offerings. [Read More]
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