Lab Manager, Quality Control

The Lab Manager, Quality Control will be responsible for the quality and consistency of the products leaving the lab. This role requires a deep understanding of dental lab workflows, materials, and emerging digital dentistry trends. The Lab Manager, Quality Control will collaborate with internal teams, clinicians, and external vendors to ensure our products meet the highest standards of quality, function, and aesthetics. The ideal candidate will have a strong background in fixed full arch prostheses, physical assembly of dental prosthetics, dental technology, plus excellent attention to detail, and communication skills.

Range of Pay: $105,000 - $130,000

FLSA: Full-time, exempt

Relocation assistance available

Responsibilities

Operational and Technical Oversight: • Partner with CAD/CAM teams to refine digital workflows and software integrations. • Evaluate workflows and digital solutions to improve efficiency and clinical outcomes. Engage in hands-on fabrication, finishing, and troubleshooting of dental prosthetics, including setting teeth, waxing, finishing, and processing. • Train and mentor staff on quality control procedures and best practices. • Develop training materials and conduct regular training sessions. • Investigate and resolve quality issues and customer complaints related to product quality. • Implement corrective and preventive actions to address root causes of quality problems. Problem-solve with an analytical mindset, focusing on improving efficiencies and product quality. Quality Control Management: • Develop, implement, and maintain quality control procedures and standards for our full arch solutions. • Conduct regular inspections and testing of dental products to ensure they meet specified quality standards. • Identify and address any quality issues or non-conformances in the production process. • Foster a culture of quality and continuous improvement within the laboratory. • Ensure all products comply with industry regulations and standards (e.g., FDA, ISO). • Keep up-to-date with changes in industry standards and regulations and implement necessary changes in the QC processes. • Maintain detailed records of quality control processes, inspections, and test results.

Qualifications

Minimum of 10 years of progressive experience in a dental laboratory Experience in a managerial or supervisory role, preferred 3+ years in dental laboratory product management, CAD/CAM dentistry, or related field. Proven hands-on experience in the physical fabrication, assembly, and finishing of full arch dental prosthetics.